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Piano Warranty
Drummond Reid offer many different types of pianos but the
one thing they all have in common is they come with a comprehensive
guarantee.
Like a car warranty, in order for your piano to be covered,
the only condition we attach to all our sales is that you
have your piano serviced/tuned at least once a year and catalogued.
This must be carried out by a recognised tuner.
What is covered?
A typical piano has over 2000 moving parts! It is not uncommon
for even a new piano to have the odd sticking part, key, hammer
etc. All pianos bought from Drummond Reid come with either
a 1, 3, 5, and 10 year guarantee. The casework polish/lacquer
is covered by a standard 10 year guarantee. In the unlikely
event of something going wrong, Drummond Reid will provide
a tuner to rectify any problems. This will only be carried
out providing the piano has been tuned within the previous
12 months.
Piano Care
Central heating systems are common in every household and
these can also cause problems. Moisture is sucked from the
piano and dries out the wooden components. When the heating
is switched off at night, the humidity rises and in the morning
when the heating is switched on again it drops. This causes
some instability and it is recommended to keep the temperature
of the room at between 18 and 20 degrees.
Keep piano away from direct sunlight and away from radiators.
Too much direct sun and heat will only lead to fading of the
finish and more importantly loose pins or even a cracked soundboard.
Treat your piano like a valuable piece of furniture. Clean
modern finished pianos with a well rung out damp cloth and
dry off. French Polished finishes require greater maintaince
but a good reviver twice a year on the case is sufficient.
Do not stand plants/vases or candles on top of your
piano. Water seepage into the action can lead to
a costly overhaul. Hot wax from candles will cause damage
to your finish.
In the event of a written quotation for insurance claims
be required, we here at Drummond Reid will only be too glad
to help. Contact us if we can be
of assistance.
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